Shipping Policy
Shipping Policy
At Jozani Group Shipping Containers, we are committed to providing reliable and transparent shipping and delivery services for all container orders. This Shipping Policy outlines how deliveries are handled, estimated timelines, and important delivery conditions.
Shipping Coverage
We provide shipping and delivery services across the United States and Canada, subject to accessibility, regional regulations, and site conditions.
Order Processing
- Orders are processed after full payment has been received and confirmed.
- Once payment is cleared, delivery arrangements are scheduled in coordination with the customer.
- Customers will be contacted to confirm delivery details prior to dispatch.
Delivery Timeframes
- Estimated delivery timelines vary depending on container availability, delivery location, and logistical requirements.
- While we strive to meet all estimated delivery dates, delivery times are not guaranteed and may be affected by weather conditions, transportation delays, or unforeseen circumstances.
Delivery Requirements
To ensure successful delivery, customers must:
- Provide accurate delivery location and contact details
- Ensure the delivery site is accessible for container transport vehicles
- Provide clear access, sufficient turning space, and stable ground for offloading
Failure to meet site requirements may result in additional charges or delivery delays.
Delivery Method
- Containers are delivered using appropriate transport equipment based on container size and site conditions.
- Offloading is included only when specifically agreed upon during order confirmation.
- Any special delivery requests must be communicated in advance.
Shipping Costs
- Shipping and delivery costs are calculated based on distance, container size, and site accessibility.
- All shipping charges will be clearly quoted and approved by the customer before payment.
Delays and Force Majeure
Jozani Group Shipping Containers is not liable for delays caused by factors beyond our control, including but not limited to weather events, road restrictions, port delays, labor disruptions, or regulatory issues.
Risk and Responsibility
- Responsibility for the container transfers to the customer upon successful delivery or pickup.
- Customers are advised to inspect the container at delivery and report any concerns immediately.
Cancellations and Failed Deliveries
- Failed delivery attempts due to site inaccessibility, incorrect information, or customer absence may result in additional charges.
- Cancellations after shipping has been scheduled may incur cancellation or restocking fees.
Policy Updates
This Shipping Policy may be updated periodically without prior notice. Updates become effective upon posting on our website.
Contact Information
For shipping-related questions or delivery coordination, please contact us:
Phone: +1 719-997-1811
Email: sales@shippingcontainer.us.com